Professional Development Platforms: Opportunities and Challenges in Enhancing Employee Skills
(A Mixed Exploratory Study)
Keywords:
Professional development platforms, skill development, employees, mixed-methods approach, exploratory sequential design
Abstract
This study aimed to explore the opportunities and challenges associated with the use of professional development platforms in enhancing employee skills, in light of the rapid digital transformations in modern work environments. A mixed-methods approach was adopted using an exploratory sequential design. Qualitative data were collected through semi-structured interviews with eight employees to capture their perceptions of the platforms' effectiveness, and the results from the qualitative analysis were used to construct a quantitative tool—a questionnaire administered to a sample of 130 employees. The findings revealed that professional development platforms offer significant opportunities, including the enhancement of professional and personal skills, support for self-directed learning and career progression, access to flexible training content, and accredited certifications that contribute to improved job performance. However, several challenges were also identified, such as limited time, work pressure, poor content quality, technical and language barriers, and a lack of institutional support and motivation. The study concluded that maximizing the effectiveness of these platforms requires integration with institutional policies, alignment of content with employee needs, improvement of technical infrastructure, and the provision of appropriate incentives. The study concluded with a set of practical recommendations and suggestions for future research aimed at deepening understanding of the role of professional development platforms in supporting human capital and achieving institutional development goals.
References
1. الأنصاري، رفيدة. (2021). التدريب الإلكتروني من خلال المنصات: الفرص والتحديات. مجلة العلوم التربوية والنفسية، 5(8)، 35–55.
2. بلال، زيد. (2023). دور المنصات الإلكترونية في عملية التعليم والتعلم العميق. مجلة الدراسات المستدامة، 5(ملحق)، 1050–1065.
3. حامد، لمياء. (2024). منصات الدورات الإلكترونية المفتوحة: دراسة تقييمية مقارنة. المجلة الدولية لعلوم المكتبات والمعلومات، 11(4)، 266–294.
4. الرابغي، منيرة. (2019). استخدام المقررات الإلكترونية مفتوحة المصدر (MOOCs) في التنمية المهنية لمعلمات العلوم في مدينة جدة. مجلة العلوم التربوية والنفسية، 3(10)، 95–126.
5. السلمي، عبدالرحمن؛ الشيخ، أمين؛ و القرني، علي. (2023). واقع توظيف منصات التعلم الرقمية وفق النظرية الاتصالية على تعزيز نواتج التعلم لدى طلاب المرحلة الثانوية. دراسات عربية في التربية وعلم النفس، (146)، 87–108.
6. الضلعان، محمد. (2019). دور المقررات الإلكترونية المفتوحة (MOOC) في تنمية مهارات التعلم الذاتي من وجهة نظر أعضاء هيئة التدريس بجامعة الحدود الشمالية. مجلة جامعة الباحة للعلوم الإنسانية، (19)، 302–332.
7. عالم، رؤى. (2021). المقررات المفتوحة عبر المنصات الإلكترونية. المجلة الدولية للمناهج والتربية التكنولوجية، (4)، 141–154.
8. الغامدي، أفنان. (2024). تأثير بيئات التعلم الشخصية على دعم وتعزيز مهارات التعلم المنظم ذاتيًا لدى المتعلمين: مراجعة منهجية. مجلة جامعة الملك عبدالعزيز - العلوم التربوية والنفسية، 3(4)، 505–526.
9. قناوي، ياره. (2019). دور منصات التعلم الذاتي عبر الإنترنت MOOCs في تعزيز خدمات المكتبات الجامعية: دراسة حالة. المجلة الدولية لعلوم المكتبات والمعلومات، 6(2)، 74–119.
10. محمد، أشرف؛ الظفيري، سعود؛ و الرشيدي، مشعل. (2018). أثر المقررات الإلكترونية المفتوحة المصدر فائقة الانتشار MOOCs في التنمية المهنية كآلية لتدريب المعلمين عن بعد. المجلة العربية لبحوث التدريب والتطوير، 1(1)، 49–86.
11. Abhari, K., Bhullar, A., Le, J., & Sufi, N. (2023). Advancing employee experience management (EXM) platforms. Strategic HR Review, 22(3), 102-107.
12. Adi, S., Soenyoto, T., Darmawan, A., Raharjo, H. P., Arbanisa, W., Septian, I. B., & Aini, M. N. (2024). Educational Interactive Video Content as a Media Contemporary Learning for Physical Education Teachers. GANDRUNG: Jurnal Pengabdian Kepada Masyarakat, 5(1), 1601-1609.
13. Al-Adwan, A. S., Nofal, M., Akram, H., Albelbisi, N. A., & Al-Okaily, M. (2022). Towards a Sustainable Adoption of E-Learning Systems: The Role of Self-Directed Learning. Journal of Information Technology Education: Research, 21.
14. Andronie, I., & Andronie, M. (2014). ONLINE LEARNING, A SOLUTION FOR HUMAN RESOURCE DEVELOPMENT IN ORGANIZATIONS. eLearning and Software for Education. https://doi.org/10.12753/2066-026x-14-210.
15. Ankovska, Milena. (2023). Analysis of E-learning Platforms: Comparison Between Udemy and Skillshare. Problems of Engineering Cybernetics and Robotics, 80. 10.7546/PECR.80.23.05.
16. Ashar, M., Kamdi, W., & Kurniawan, D. T. (2021). Professional Skills Development Through the Network Learning Community Using an Online Learning Platform. International Journal of Interactive Mobile Technologies, 15(12), 202.
17. Atkinson, R. C., & Shiffrin, R. M. (1968). Human memory: A proposed system and its control processes. In K. W. Spence & J. T. Spence (Eds.), The Psychology of Learning and Motivation: Advances in Research and Theory (Vol. 2, pp. 89–195). Academic Press.
18. Baber, H., Deepa, V., Elrehail, H., Poulin, M., & Mir, F. A. (2023). Self-directed learning motivational drivers of working professionals: confirmatory factor models. Higher Education, Skills and Work-Based Learning, 13(3), 625-642.
19. Bandura, A. (1977). Social learning theory. Englewood Cliffs, NJ: Prentice Hall.
20. Baraskar, A., Das, S., Khatri, Y., Patel, M., & Saindane, P. (2023, June). A Comparative Study of Skill Development and Job Portals. In 2023 International Conference on Sustainable Computing and Smart Systems (ICSCSS) (pp. 1726-1732). *IEEE.*
21. Berezhnaya, M. (2024). Training and Development of Multitasking Specialists in a Modern Organization. Общество: политика, экономика, право. https://doi.org/10.24158/pep.2024.7.12.
22. Biswal, L., Malap, V., Chaudhary, S. K., & Patro, S. (2024). A Study on Impact of Skills on Employee Performance to Achieve the Organizational Goal. Economic Sciences, 20(1), 144-154.
23. Biswal, L., Malap, V., Chaudhary, S. K., & Patro, S. (2024). A Study on Impact of Skills on Employee Performance to Achieve the Organizational Goal. Economic Sciences, 20(1), 144-154.
24. Boonchutima, S., Chongkolrattanaporn, T., & Kongchan, W. (2023, October). Cognitive Load Theory in Online Education: Leveraging Interactive Media, Testing, Interaction and to Enhance Engagement and Active Learning. In TENCON 2023-2023 IEEE Region 10 Conference (TENCON) (pp. 2-9). *IEEE.*
25. Canavesi, A., & Ravarini, A. (2024). Innovative Methodologies of Active Learning to Develop the Competencies of the Future of Work. Journal of Higher Education Theory & Practice, 24(4).
26. Castro, M., Al-Zoubi, A., Hammad, B., & Aldmour, M. (2022, September). Flipped MOOCs as a pathway towards education 4.0. In 2022 IEEE Learning with MOOCS (LWMOOCS) (pp. 10-15). *IEEE.*
27. César, A. M. (2025). The Future of Work (ers) in the Age of Technological Revolution. Documentos de Trabajo del CEDLAS.
28. Clinciu, R. A. (2023). Assessing the Impact of Professional Development Programs on Employee Performance in Educational Settings. Ovidius University Annals, Economic Sciences Series, 23(1), 319-325.
29. Deng, R. (2024). Effect of video styles on learner engagement in MOOCs. Technology, Pedagogy and Education, 33(1), 1-21.
30. Dukhaykh, S. (2020). Toward the Quality of the Quantity: Role of Sequential Exploratory Research Design for New Field Scholars. International Journal of Business and Applied Social Science. https://doi.org/10.33642/ijbass.v6n7p8.
31. Dyka, N., Tretiak, O., Yakunin, Y., Shopina, M., Horobets, S., & Rozinkevych, N. (2024). The role of interactive platforms in enhancing self-motivation during distance postgraduate studies. Eduweb. https://doi.org/10.46502/issn.1856-7576/2024.18.02.3.
32. Egloffstein, M., & Ifenthaler, D. (2023). Modularizing MOOCs for professional learning: Prospects and challenges for instructional design. 2023 IEEE Learning with MOOCS (LWMOOCS), 1-4.
33. Ermakov, S., Savenkov, E., & Katyshev, D. (2024). Impact of modern simulators on the development of teamwork skills: coordinated action and communication. Современная зарубежная психология. https://doi.org/10.17759/jmfp.2024130212.
34. Fabian, N. T., Kirani, A. N., Dewi, P. K., Gracia, R., Loei, J., & Muyandi, M. R. (2024). The Effect of Training and Career Development on Company Performance: A Systematic Literature Review. International Journal of Humanities, Law, and Politics, 2(1), 19-25.
35. Gardner, H. (1995). Reflections on multiple intelligences. Phi Delta Kappan, 77(3), 200–208.
36. Ghosh, R. (2016). Mixed Methods Research. Cognitive Analytics. https://doi.org/10.4018/978-1-7998-2460-2.ch079.
37. Gunawan, H., A., & Harma, R. (2024). Unlocking Work Motivation: How the Role of Training and Career Development Effectiveness. IOSR Journal of Business and Management. https://doi.org/10.9790/487x-2609011118.
38. GV, M. L., & Rajeshwari, R. Impact of Online Learning Platforms in Enhancing Employees' Skills and Knowledge in Academia. International Journal for Research in Applied Science and Engineering Technology, 12(10).
39. Hamori, M. (2018). Employee-sponsored Skill Development in the Contemporary Workplace: The Case of MOOCS. Academy of Management Global Proceedings, (2018), 71.
40. Han, Z. (2024). Research on the relationship between employees' core competence and work efficiency. Journal of Education, Humanities and Social Sciences, 29, 144-148.
41. Han, Z. (2024). Research on the relationship between employees' core competence and work efficiency. Journal of Education, Humanities and Social Sciences, 29, 144-148.
42. Joynt, C. (2024, June). Interactive videos: its effect on cognitive load and students’ preferences across modes. In 10th International Conference on Higher Education Advances (HEAd’24). *Editorial Universitat Politècnica de València.*
43. Kaplan, A. M., & Haenlein, M. (2016). Higher education and the digital revolution: About MOOCs, SPOCs, social media, and the Cookie Monster. Business Horizons, 59(4), 441-450.
44. Khalil, M., & Ebner, M. (2016, June). Learning Analytics in MOOCs: Can Data Improve Students Retention and Learning?. In EdMedia+ Innovate Learning (pp. 581-588). *Association for the Advancement of Computing in Education (AACE).*
45. Knowles, M. S. (1975). Self-directed learning: A guide for learners and teachers. The Adult Education Company.
46. Koskey, K. L., May, T. A., Bright, D., Stone, G., Matney, G., & Bostic, J. D. (2023). Flip it: An exploratory (versus explanatory) sequential mixed methods design using Delphi and differential item functioning to evaluate item bias. Methods in Psychology, 8, 100117.
47. Lalzuiliana, J., & Kumari, R. (2024). The Effect of Employee Motivation Program on Productivity. INTERANTIONAL JOURNAL OF SCIENTIFIC RESEARCH IN ENGINEERING AND MANAGEMENT. https://doi.org/10.55041/ijsrem37126.
48. M, S. (2024). A STUDY ON LEARNING AND DEVELOPMENT TOWARDS EMPLOYEE ENGAGEMENT. International Scientific Journal of Engineering and Management. https://doi.org/10.55041/isjem01840.
49. Martín Gómez, S., Bartolomé Muñoz de Luna, Á., & Lago Avila, M. J. (2023). Importance of sustainable training for the employment of the future. Intangible Capital, 19(1), 25-41.
50. Mohajan, H. (2020). Quantitative Research: A Successful Investigation in Natural and Social Sciences. Journal of Economic Development, Environment and People. https://doi.org/10.26458/jedep.v9i4.679.
51. Nada, N. Q., & Ubaidillah, H. (2023). Optimizing Work Readiness Through Soft Skills, Motivation, and Internships. Indonesian Journal of Islamic Studies, 11(4), 10-21070.
52. Nunes, N. M., Mendonça, A. P. B., de Souza Abreu, J. O., Hodel, K. V. S., Machado, B. A. S., & Medina, F. (2024). Massive Open Online Courses (MOOCs) as a Facilitator of Organizational Culture for the Implementation of Key Indicators (KPIs). Journal of Bioengineering, Technologies and Health, 7(1), 69-73.
53. Nyoman, S. A. P. (2024). ANALYSIS OF THE IMPORTANCE OF TRAINING AND CAREER DEVELOPMENT ON EMPLOYEE PERFORMANCE. Jurnal Bisnisman: Riset Bisnis Dan Manajemen, 6(02), 257-268.
54. Özdemir, P. D., Bayer, B. C., Mercan, D., & Buyurucu, G. (2023). MOOC-Based Personalized Learning Experience (Ple). EMOOCs 2023, 59.
55. Peconio, G., Rossi, M., & Ragni, B. (2020). Soft skills enhancement through MOOCs courses: a Scoping.
56. Pushkar, O., & Ye, H. (2023). Development of an information model of personnel development in the process of training at the workplace.
57. Putri, W. (2022). LANGUAGE BARRIERS IN VISITING LECTURER PROGRAM FOR NON ENGLISH SPEAKING STUDENTS. LLT Journal: A Journal on Language and Language Teaching. https://doi.org/10.24071/llt.v25i1.3952.
58. Putro, E., & Averil, J. (2023). Measuring the Benefits of the Skill Academy’s Online Training Platform. Journal of Information Systems and Informatics, 5(4), 1644-1657.
59. Qizi, K. N. U. (2020). Soft skills development in higher education. Universal Journal of Educational Research, 8(5), 1916-1925.
60. R Sekhar, D., & M Kurup, L. (2020, March). A study on the contribution of MOOC’s towards sustainable human resource management. In *Proceedings of the International Conference on Innovative Computing & Communications (ICICC).*
61. Rijal, S., & Sesario, R. (2024). The Relationship Between Employee Training, Career Development, and Job Satisfaction: A Case Study of Medium Scale Enterprise in Bandung City. International Journal of Business, Law, and Education, 5(2), 1992-2002.
62. Rodrigues, M., Fernández-Macías, E., & Sostero, M. (2021). A unified conceptual framework of tasks, skills and competences (No. 2021/02). *JRC Working Papers Series on Labour, Education and Technology.*
63. Rosendale, J., & Wilkie, L. (2021). Scaling workforce development: using MOOCs to reduce costs and narrow the skills gap. Development and Learning in Organizations: An International Journal, 35(2), 18-21.
64. Shahriar, S. H. B., Akter, S., Sultana, N., Arafat, S., & Khan, M. M. R. (2023). MOOC-based learning for human resource development in organizations during the post-pandemic and war crisis: A study from a developing country perspective. Journal of Research in Innovative Teaching & Learning, 16(1), 37-52.
65. Sharma, S., & Sakergayen, P. (2024). Enhancing Employability through Digital Skill Development: A Comparative Study of Online Learning Platforms. International Journal For Multidisciplinary Research. https://doi.org/10.36948/ijfmr.2024.v06i02.15397.
66. Smirnova, A. A. (2019). Educational online platforms as a phenomenon of modern education: definition of the considered concept. Artificial Societies, 14(1).
67. Sofyan, Z., Staubitz, T., & Meinel, C. (2023, October). Expanding Learning Analytics in MOOCs to Track Learners' Engagement with Interactive Content. In 2023 IEEE Learning with MOOCS (LWMOOCS) (pp. 1-6). *IEEE.*
68. Sorden, S. D. (2012). The cognitive theory of multimedia learning. In Handbook of Educational Theories, 1(2012), 1-22.
69. Sulasari, A., Tahiry, D. K., & Wijaya, I. D. (2023). Assessing the impact of online training platforms on continuing education in science and technology fields. Journal of Training, Education, Science and Technology, 19-24.
70. Sun, Y., Wu, W., Zhu, K., Huang, H., Guo, J., & Li, Y. (2024). The effect of visual and auditory channel interaction on cognitive performance in online education. Intelligent Human Systems Integration (IHSI 2024): Integrating People and Intelligent Systems, 119(119).
71. Surikova, S. (2024). Towards The Effective Professional Upskilling Of Low-Skilled Employees: Key Influencing Factors. Problems of Education in the 21st Century, 82(5), 737-757.
72. Sweller, J. (2004). Instructional design consequences of an analogy between evolution by natural selection and human cognitive architecture. Instructional Science, 32(1), 9-31.
73. Tandon, T. (2021). Qualitative Research: An Overview. Psychology and Education Journal, 9. https://doi.org/10.25215/0903.065.
74. Tripathi, S. (2024). The Impact of Training and Development on Job Performance: A Comprehensive Analysis. International Journal of Scientific Research in Engineering and Management. https://doi.org/10.55041/ijsrem32268.
75. Vikasitha, P., & Bhat, V. (2024). Influence of Training and Development Programs on Job Satisfaction. International Journal for Research in Applied Science and Engineering Technology. https://doi.org/10.22214/ijraset.2024.60364.
76. Widi, Y. L., & Kusuma, K. A. (2024). Employee Performance: Career Development, Motivation, and Workplace Environment Impact. Academia Open, 9(1), 10-21070.
77. Zhao, Y. (2023). The Impact of Cognitive Load Theory on Online Learning Outcomes for Adolescent Students. Journal of Education, Humanities and Social Sciences, 18, 50-55.
78. Zunaidah, A., & Asih, R. (2024, February). Tapping into The Interactive Online Classroom: The Use of Multimedia in E-Learning. In 2024 2nd International Conference on Software Engineering and Information Technology (ICoSEIT) (pp. 13-18). *IEEE.
2. بلال، زيد. (2023). دور المنصات الإلكترونية في عملية التعليم والتعلم العميق. مجلة الدراسات المستدامة، 5(ملحق)، 1050–1065.
3. حامد، لمياء. (2024). منصات الدورات الإلكترونية المفتوحة: دراسة تقييمية مقارنة. المجلة الدولية لعلوم المكتبات والمعلومات، 11(4)، 266–294.
4. الرابغي، منيرة. (2019). استخدام المقررات الإلكترونية مفتوحة المصدر (MOOCs) في التنمية المهنية لمعلمات العلوم في مدينة جدة. مجلة العلوم التربوية والنفسية، 3(10)، 95–126.
5. السلمي، عبدالرحمن؛ الشيخ، أمين؛ و القرني، علي. (2023). واقع توظيف منصات التعلم الرقمية وفق النظرية الاتصالية على تعزيز نواتج التعلم لدى طلاب المرحلة الثانوية. دراسات عربية في التربية وعلم النفس، (146)، 87–108.
6. الضلعان، محمد. (2019). دور المقررات الإلكترونية المفتوحة (MOOC) في تنمية مهارات التعلم الذاتي من وجهة نظر أعضاء هيئة التدريس بجامعة الحدود الشمالية. مجلة جامعة الباحة للعلوم الإنسانية، (19)، 302–332.
7. عالم، رؤى. (2021). المقررات المفتوحة عبر المنصات الإلكترونية. المجلة الدولية للمناهج والتربية التكنولوجية، (4)، 141–154.
8. الغامدي، أفنان. (2024). تأثير بيئات التعلم الشخصية على دعم وتعزيز مهارات التعلم المنظم ذاتيًا لدى المتعلمين: مراجعة منهجية. مجلة جامعة الملك عبدالعزيز - العلوم التربوية والنفسية، 3(4)، 505–526.
9. قناوي، ياره. (2019). دور منصات التعلم الذاتي عبر الإنترنت MOOCs في تعزيز خدمات المكتبات الجامعية: دراسة حالة. المجلة الدولية لعلوم المكتبات والمعلومات، 6(2)، 74–119.
10. محمد، أشرف؛ الظفيري، سعود؛ و الرشيدي، مشعل. (2018). أثر المقررات الإلكترونية المفتوحة المصدر فائقة الانتشار MOOCs في التنمية المهنية كآلية لتدريب المعلمين عن بعد. المجلة العربية لبحوث التدريب والتطوير، 1(1)، 49–86.
11. Abhari, K., Bhullar, A., Le, J., & Sufi, N. (2023). Advancing employee experience management (EXM) platforms. Strategic HR Review, 22(3), 102-107.
12. Adi, S., Soenyoto, T., Darmawan, A., Raharjo, H. P., Arbanisa, W., Septian, I. B., & Aini, M. N. (2024). Educational Interactive Video Content as a Media Contemporary Learning for Physical Education Teachers. GANDRUNG: Jurnal Pengabdian Kepada Masyarakat, 5(1), 1601-1609.
13. Al-Adwan, A. S., Nofal, M., Akram, H., Albelbisi, N. A., & Al-Okaily, M. (2022). Towards a Sustainable Adoption of E-Learning Systems: The Role of Self-Directed Learning. Journal of Information Technology Education: Research, 21.
14. Andronie, I., & Andronie, M. (2014). ONLINE LEARNING, A SOLUTION FOR HUMAN RESOURCE DEVELOPMENT IN ORGANIZATIONS. eLearning and Software for Education. https://doi.org/10.12753/2066-026x-14-210.
15. Ankovska, Milena. (2023). Analysis of E-learning Platforms: Comparison Between Udemy and Skillshare. Problems of Engineering Cybernetics and Robotics, 80. 10.7546/PECR.80.23.05.
16. Ashar, M., Kamdi, W., & Kurniawan, D. T. (2021). Professional Skills Development Through the Network Learning Community Using an Online Learning Platform. International Journal of Interactive Mobile Technologies, 15(12), 202.
17. Atkinson, R. C., & Shiffrin, R. M. (1968). Human memory: A proposed system and its control processes. In K. W. Spence & J. T. Spence (Eds.), The Psychology of Learning and Motivation: Advances in Research and Theory (Vol. 2, pp. 89–195). Academic Press.
18. Baber, H., Deepa, V., Elrehail, H., Poulin, M., & Mir, F. A. (2023). Self-directed learning motivational drivers of working professionals: confirmatory factor models. Higher Education, Skills and Work-Based Learning, 13(3), 625-642.
19. Bandura, A. (1977). Social learning theory. Englewood Cliffs, NJ: Prentice Hall.
20. Baraskar, A., Das, S., Khatri, Y., Patel, M., & Saindane, P. (2023, June). A Comparative Study of Skill Development and Job Portals. In 2023 International Conference on Sustainable Computing and Smart Systems (ICSCSS) (pp. 1726-1732). *IEEE.*
21. Berezhnaya, M. (2024). Training and Development of Multitasking Specialists in a Modern Organization. Общество: политика, экономика, право. https://doi.org/10.24158/pep.2024.7.12.
22. Biswal, L., Malap, V., Chaudhary, S. K., & Patro, S. (2024). A Study on Impact of Skills on Employee Performance to Achieve the Organizational Goal. Economic Sciences, 20(1), 144-154.
23. Biswal, L., Malap, V., Chaudhary, S. K., & Patro, S. (2024). A Study on Impact of Skills on Employee Performance to Achieve the Organizational Goal. Economic Sciences, 20(1), 144-154.
24. Boonchutima, S., Chongkolrattanaporn, T., & Kongchan, W. (2023, October). Cognitive Load Theory in Online Education: Leveraging Interactive Media, Testing, Interaction and to Enhance Engagement and Active Learning. In TENCON 2023-2023 IEEE Region 10 Conference (TENCON) (pp. 2-9). *IEEE.*
25. Canavesi, A., & Ravarini, A. (2024). Innovative Methodologies of Active Learning to Develop the Competencies of the Future of Work. Journal of Higher Education Theory & Practice, 24(4).
26. Castro, M., Al-Zoubi, A., Hammad, B., & Aldmour, M. (2022, September). Flipped MOOCs as a pathway towards education 4.0. In 2022 IEEE Learning with MOOCS (LWMOOCS) (pp. 10-15). *IEEE.*
27. César, A. M. (2025). The Future of Work (ers) in the Age of Technological Revolution. Documentos de Trabajo del CEDLAS.
28. Clinciu, R. A. (2023). Assessing the Impact of Professional Development Programs on Employee Performance in Educational Settings. Ovidius University Annals, Economic Sciences Series, 23(1), 319-325.
29. Deng, R. (2024). Effect of video styles on learner engagement in MOOCs. Technology, Pedagogy and Education, 33(1), 1-21.
30. Dukhaykh, S. (2020). Toward the Quality of the Quantity: Role of Sequential Exploratory Research Design for New Field Scholars. International Journal of Business and Applied Social Science. https://doi.org/10.33642/ijbass.v6n7p8.
31. Dyka, N., Tretiak, O., Yakunin, Y., Shopina, M., Horobets, S., & Rozinkevych, N. (2024). The role of interactive platforms in enhancing self-motivation during distance postgraduate studies. Eduweb. https://doi.org/10.46502/issn.1856-7576/2024.18.02.3.
32. Egloffstein, M., & Ifenthaler, D. (2023). Modularizing MOOCs for professional learning: Prospects and challenges for instructional design. 2023 IEEE Learning with MOOCS (LWMOOCS), 1-4.
33. Ermakov, S., Savenkov, E., & Katyshev, D. (2024). Impact of modern simulators on the development of teamwork skills: coordinated action and communication. Современная зарубежная психология. https://doi.org/10.17759/jmfp.2024130212.
34. Fabian, N. T., Kirani, A. N., Dewi, P. K., Gracia, R., Loei, J., & Muyandi, M. R. (2024). The Effect of Training and Career Development on Company Performance: A Systematic Literature Review. International Journal of Humanities, Law, and Politics, 2(1), 19-25.
35. Gardner, H. (1995). Reflections on multiple intelligences. Phi Delta Kappan, 77(3), 200–208.
36. Ghosh, R. (2016). Mixed Methods Research. Cognitive Analytics. https://doi.org/10.4018/978-1-7998-2460-2.ch079.
37. Gunawan, H., A., & Harma, R. (2024). Unlocking Work Motivation: How the Role of Training and Career Development Effectiveness. IOSR Journal of Business and Management. https://doi.org/10.9790/487x-2609011118.
38. GV, M. L., & Rajeshwari, R. Impact of Online Learning Platforms in Enhancing Employees' Skills and Knowledge in Academia. International Journal for Research in Applied Science and Engineering Technology, 12(10).
39. Hamori, M. (2018). Employee-sponsored Skill Development in the Contemporary Workplace: The Case of MOOCS. Academy of Management Global Proceedings, (2018), 71.
40. Han, Z. (2024). Research on the relationship between employees' core competence and work efficiency. Journal of Education, Humanities and Social Sciences, 29, 144-148.
41. Han, Z. (2024). Research on the relationship between employees' core competence and work efficiency. Journal of Education, Humanities and Social Sciences, 29, 144-148.
42. Joynt, C. (2024, June). Interactive videos: its effect on cognitive load and students’ preferences across modes. In 10th International Conference on Higher Education Advances (HEAd’24). *Editorial Universitat Politècnica de València.*
43. Kaplan, A. M., & Haenlein, M. (2016). Higher education and the digital revolution: About MOOCs, SPOCs, social media, and the Cookie Monster. Business Horizons, 59(4), 441-450.
44. Khalil, M., & Ebner, M. (2016, June). Learning Analytics in MOOCs: Can Data Improve Students Retention and Learning?. In EdMedia+ Innovate Learning (pp. 581-588). *Association for the Advancement of Computing in Education (AACE).*
45. Knowles, M. S. (1975). Self-directed learning: A guide for learners and teachers. The Adult Education Company.
46. Koskey, K. L., May, T. A., Bright, D., Stone, G., Matney, G., & Bostic, J. D. (2023). Flip it: An exploratory (versus explanatory) sequential mixed methods design using Delphi and differential item functioning to evaluate item bias. Methods in Psychology, 8, 100117.
47. Lalzuiliana, J., & Kumari, R. (2024). The Effect of Employee Motivation Program on Productivity. INTERANTIONAL JOURNAL OF SCIENTIFIC RESEARCH IN ENGINEERING AND MANAGEMENT. https://doi.org/10.55041/ijsrem37126.
48. M, S. (2024). A STUDY ON LEARNING AND DEVELOPMENT TOWARDS EMPLOYEE ENGAGEMENT. International Scientific Journal of Engineering and Management. https://doi.org/10.55041/isjem01840.
49. Martín Gómez, S., Bartolomé Muñoz de Luna, Á., & Lago Avila, M. J. (2023). Importance of sustainable training for the employment of the future. Intangible Capital, 19(1), 25-41.
50. Mohajan, H. (2020). Quantitative Research: A Successful Investigation in Natural and Social Sciences. Journal of Economic Development, Environment and People. https://doi.org/10.26458/jedep.v9i4.679.
51. Nada, N. Q., & Ubaidillah, H. (2023). Optimizing Work Readiness Through Soft Skills, Motivation, and Internships. Indonesian Journal of Islamic Studies, 11(4), 10-21070.
52. Nunes, N. M., Mendonça, A. P. B., de Souza Abreu, J. O., Hodel, K. V. S., Machado, B. A. S., & Medina, F. (2024). Massive Open Online Courses (MOOCs) as a Facilitator of Organizational Culture for the Implementation of Key Indicators (KPIs). Journal of Bioengineering, Technologies and Health, 7(1), 69-73.
53. Nyoman, S. A. P. (2024). ANALYSIS OF THE IMPORTANCE OF TRAINING AND CAREER DEVELOPMENT ON EMPLOYEE PERFORMANCE. Jurnal Bisnisman: Riset Bisnis Dan Manajemen, 6(02), 257-268.
54. Özdemir, P. D., Bayer, B. C., Mercan, D., & Buyurucu, G. (2023). MOOC-Based Personalized Learning Experience (Ple). EMOOCs 2023, 59.
55. Peconio, G., Rossi, M., & Ragni, B. (2020). Soft skills enhancement through MOOCs courses: a Scoping.
56. Pushkar, O., & Ye, H. (2023). Development of an information model of personnel development in the process of training at the workplace.
57. Putri, W. (2022). LANGUAGE BARRIERS IN VISITING LECTURER PROGRAM FOR NON ENGLISH SPEAKING STUDENTS. LLT Journal: A Journal on Language and Language Teaching. https://doi.org/10.24071/llt.v25i1.3952.
58. Putro, E., & Averil, J. (2023). Measuring the Benefits of the Skill Academy’s Online Training Platform. Journal of Information Systems and Informatics, 5(4), 1644-1657.
59. Qizi, K. N. U. (2020). Soft skills development in higher education. Universal Journal of Educational Research, 8(5), 1916-1925.
60. R Sekhar, D., & M Kurup, L. (2020, March). A study on the contribution of MOOC’s towards sustainable human resource management. In *Proceedings of the International Conference on Innovative Computing & Communications (ICICC).*
61. Rijal, S., & Sesario, R. (2024). The Relationship Between Employee Training, Career Development, and Job Satisfaction: A Case Study of Medium Scale Enterprise in Bandung City. International Journal of Business, Law, and Education, 5(2), 1992-2002.
62. Rodrigues, M., Fernández-Macías, E., & Sostero, M. (2021). A unified conceptual framework of tasks, skills and competences (No. 2021/02). *JRC Working Papers Series on Labour, Education and Technology.*
63. Rosendale, J., & Wilkie, L. (2021). Scaling workforce development: using MOOCs to reduce costs and narrow the skills gap. Development and Learning in Organizations: An International Journal, 35(2), 18-21.
64. Shahriar, S. H. B., Akter, S., Sultana, N., Arafat, S., & Khan, M. M. R. (2023). MOOC-based learning for human resource development in organizations during the post-pandemic and war crisis: A study from a developing country perspective. Journal of Research in Innovative Teaching & Learning, 16(1), 37-52.
65. Sharma, S., & Sakergayen, P. (2024). Enhancing Employability through Digital Skill Development: A Comparative Study of Online Learning Platforms. International Journal For Multidisciplinary Research. https://doi.org/10.36948/ijfmr.2024.v06i02.15397.
66. Smirnova, A. A. (2019). Educational online platforms as a phenomenon of modern education: definition of the considered concept. Artificial Societies, 14(1).
67. Sofyan, Z., Staubitz, T., & Meinel, C. (2023, October). Expanding Learning Analytics in MOOCs to Track Learners' Engagement with Interactive Content. In 2023 IEEE Learning with MOOCS (LWMOOCS) (pp. 1-6). *IEEE.*
68. Sorden, S. D. (2012). The cognitive theory of multimedia learning. In Handbook of Educational Theories, 1(2012), 1-22.
69. Sulasari, A., Tahiry, D. K., & Wijaya, I. D. (2023). Assessing the impact of online training platforms on continuing education in science and technology fields. Journal of Training, Education, Science and Technology, 19-24.
70. Sun, Y., Wu, W., Zhu, K., Huang, H., Guo, J., & Li, Y. (2024). The effect of visual and auditory channel interaction on cognitive performance in online education. Intelligent Human Systems Integration (IHSI 2024): Integrating People and Intelligent Systems, 119(119).
71. Surikova, S. (2024). Towards The Effective Professional Upskilling Of Low-Skilled Employees: Key Influencing Factors. Problems of Education in the 21st Century, 82(5), 737-757.
72. Sweller, J. (2004). Instructional design consequences of an analogy between evolution by natural selection and human cognitive architecture. Instructional Science, 32(1), 9-31.
73. Tandon, T. (2021). Qualitative Research: An Overview. Psychology and Education Journal, 9. https://doi.org/10.25215/0903.065.
74. Tripathi, S. (2024). The Impact of Training and Development on Job Performance: A Comprehensive Analysis. International Journal of Scientific Research in Engineering and Management. https://doi.org/10.55041/ijsrem32268.
75. Vikasitha, P., & Bhat, V. (2024). Influence of Training and Development Programs on Job Satisfaction. International Journal for Research in Applied Science and Engineering Technology. https://doi.org/10.22214/ijraset.2024.60364.
76. Widi, Y. L., & Kusuma, K. A. (2024). Employee Performance: Career Development, Motivation, and Workplace Environment Impact. Academia Open, 9(1), 10-21070.
77. Zhao, Y. (2023). The Impact of Cognitive Load Theory on Online Learning Outcomes for Adolescent Students. Journal of Education, Humanities and Social Sciences, 18, 50-55.
78. Zunaidah, A., & Asih, R. (2024, February). Tapping into The Interactive Online Classroom: The Use of Multimedia in E-Learning. In 2024 2nd International Conference on Software Engineering and Information Technology (ICoSEIT) (pp. 13-18). *IEEE.
Published
2025-11-28
How to Cite
Rami Sulaiman Al-Harbi, & Prof. Dr. Ali Hassan Najmi. (2025). Professional Development Platforms: Opportunities and Challenges in Enhancing Employee Skills: (A Mixed Exploratory Study). Journal of Educational and Human Sciences, (48), 230-273. https://doi.org/10.33193/JEAHS.48.2025.708
Issue
Section
المقالات
Copyright (c) 2025 رامي سليمان احمد الحربي , أ.د. علي حسن نجمي
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
